1 reviews | Active since Feb 2013

27 Sept 2017, 12:43

Pre Order - Non delivery

I have pre ordered FIFA 18 Ronaldo Edition on the 17 of August. The release date was set for 26 September. I bought the Ronaldo edition because of the early access, three day before the standard release.. Pre order means that I have secured my own copy to be delivered on release date! I STILL haven't received it?! What was the point then in spending the extra money on the Ronaldo edition if I am (hopefully) going to just receive it the same time as the standard edition? Why did I pre order? I am really disappointing with my choice of booking my copy with you.. I should have just spend the extra R100 and pre ordered with a reputable gaming company that understands the market...

Awaiting Feedback.....

0
Replies (3)
's update27 Sept 2017, 15:57
Reviewer Update
I am still waiting.........
Makro
Makro's reply28 Sept 2017, 07:18
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

's update16 Oct 2017, 19:05
Reviewer Update
I am still waiting for someone to contact me... Surely "AS SOON AS POSSIBLE" does not mean 18 days!?