Poort service on damaged goods

Poor service on damaged item.

I still await for Makro to arrange pick up date for damage cupboard, call centre been e-mailed, called and WhatsApp many times and still nothing.

MAK***

Makro, all proof was emailed including photo and courier signing as witness that cupboard was damaged before Delivery. Please pick up the cupboard for exchange for a new one that is not broken.

This is a complain that is not sorted for WEEKS now!