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moseshi M
1 reviews | Active since Jan 2013
23 Dec 2024, 10:13
Poorly handled Delivery Service
I am disappointed in Makro Online Delivery experience and lack of communication. I had a delivery scheduled for the 20th Dec 2024. On the 22 dec 2024 i received updated that the parcel in enroute to me...I waited for the whole day. At 9pm Mbatha called me saying that they have my parcel, I never seen a delivery so late at night. Anyway no one was home. Now its the 23rd there is no communication on what's happening with my parcel? #MAK*** is my order number?
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Replies (1)
Makro's replyOfficial
30 Dec 2024, 11:36Hi Moseshi,
Thank you for your review on our Hellopeter platform.
We apologize for the delay of your delivery.
We have reviewed your order, and the status shows as delivered.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the delay of your delivery.
We have reviewed your order, and the status shows as delivered.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply30 Dec 2024, 11:36
Official
Hi Moseshi,
Thank you for your review on our Hellopeter platform.
We apologize for the delay of your delivery.
We have reviewed your order, and the status shows as delivered.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the delay of your delivery.
We have reviewed your order, and the status shows as delivered.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,