Poorest service of them all.

Item: Makro
Rating: 1
Author: Mpho S

I bought Chest Freezer, Dinner Set and Cutlery on the 4th of November online. they only delivered the Chest freezer and didn't deliver the rest of the staff. I got the poorest service from Makro , their delivering time is 2-5 working days and now it is 16 days and my things are not delivered. I kept on calling the every second day and last week Thursday (14th) they promised to deliver on Saturday and nothing came till today. I always buy things online and out of all the store's where i buy things, this is the worst service i have ever got .

Helpful (0)

Replies (1)

Makro's replyOfficial

20 Nov 2019, 15:28

Good day Mpho,

Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your online journey with us.

Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 48hrs.

Once again we do apologize for the inconvenience caused and service received.

Hope you find the above in order.

Kind regards,
Hello Peter Team

Makro's reply20 Nov 2019, 15:28

Official