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m.m.molotlhanyi m.m.molotlhanyi
1 reviews | Active since May 2017
26 Aug 2019, 17:45
Poorest of service with an attitude
I tried by all means to request assistance from your customer sales representative who told me that she will not be able to assist me after 10 minutes simply because she does not get paid overtime
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Replies (1)
Makro's replyOfficial
27 Aug 2019, 11:04Good day Mankhala,
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the numbers provided to extend our sincere apologies and to also request for more information in this regard, but the numbers do not exist, unfortunately. Please be advised that we need full information in this regard in order for us to escalate this matter accordingly.
Looking forward to your swift response.
Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the numbers provided to extend our sincere apologies and to also request for more information in this regard, but the numbers do not exist, unfortunately. Please be advised that we need full information in this regard in order for us to escalate this matter accordingly.
Looking forward to your swift response.
Regards,
Makro Hellopeter Team
Makro's reply27 Aug 2019, 11:04
Official
Good day Mankhala,
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the numbers provided to extend our sincere apologies and to also request for more information in this regard, but the numbers do not exist, unfortunately. Please be advised that we need full information in this regard in order for us to escalate this matter accordingly.
Looking forward to your swift response.
Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly note that we have tried calling you on the numbers provided to extend our sincere apologies and to also request for more information in this regard, but the numbers do not exist, unfortunately. Please be advised that we need full information in this regard in order for us to escalate this matter accordingly.
Looking forward to your swift response.
Regards,
Makro Hellopeter Team