Poorest delivery services ever

Once again Makro's delivery team disappoints again. I just emailed Makro Online with pictures but today we received open boxes drenched from the rain. And not with a few droplets but water soaked boxes I'm unable to carry due to the fear of it tearing. I have not checked the contents because the boxes were open once AGAIN. I'm just astounded and seriously annoyed with Makro and their blatant disregard with this matter. Firstly the order was meant to be delivered by Friday last week. I understand it's a VERY busy time for all stores but on Saturday I received notification that the order was out for delivery (with one item out of stock) Sunday morning more items were out of stock and according to the SMS and email received my order was packed and ready. Your tracking showed and still shows no movement and is currently still sitting at the items are packed. Boxes arrived open and socking wet. My vehicle is dirty because of this as all the rain and sand is now over all the seats and boot. I'm yet to unpack the car as I'm in no mood right now as I'm annoyed and ****ED off. Makro Woodmead needs a serious talking to. I'll advise once I've unpacked the boxes if there are any items missing