BM
Bester M
1 reviews | Active since Jul 2023
10 Nov 2024, 13:08
Poor service, poor store,poor everything
Makro came to take my generator since I've been calling them in May they just came now it's 2 weeks now no call no updates no communication.nothing.They just don't care ..when I call the customer service it will just ring without anyone picking it up
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Replies (1)
Makro's replyOfficial
14 Nov 2024, 12:39Hi Bester Maake,
Your feedback on our Hellopeter platform has genuinely moved us, and it pains us to think of the frustration we’ve caused you.
Please accept our deepest apologies for the inconvenience and for not getting back to you sooner than we should have.
We have escalated this matter to our management department as per reference number #***.
We will keep you update as soon as we receive feedback.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Your feedback on our Hellopeter platform has genuinely moved us, and it pains us to think of the frustration we’ve caused you.
Please accept our deepest apologies for the inconvenience and for not getting back to you sooner than we should have.
We have escalated this matter to our management department as per reference number #***.
We will keep you update as soon as we receive feedback.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply14 Nov 2024, 12:39
Official
Hi Bester Maake,
Your feedback on our Hellopeter platform has genuinely moved us, and it pains us to think of the frustration we’ve caused you.
Please accept our deepest apologies for the inconvenience and for not getting back to you sooner than we should have.
We have escalated this matter to our management department as per reference number #***.
We will keep you update as soon as we receive feedback.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Your feedback on our Hellopeter platform has genuinely moved us, and it pains us to think of the frustration we’ve caused you.
Please accept our deepest apologies for the inconvenience and for not getting back to you sooner than we should have.
We have escalated this matter to our management department as per reference number #***.
We will keep you update as soon as we receive feedback.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,