JM
Juliet M
1 reviews | Active since Jun 2012
27 Jan 2022, 15:54
Poor service makro online
Hi. I purchased some items on the 16 November 2020. I had an ammendment to the order so the call center advised they will refund me and I can place the new order over 2 months later and have been given different stories each time I call. The service levels are shocking. All I want is my refund for the items that were never delivered.
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Juliet M's updateReviewer Update
27 Jan 2022, 18:21The order number is ***. I'm still for the refund for the Priestley Gin and Tonic. We've been dealing with Marius and Kosi from Riversands. They keep saying the payment is done but nothing has come through on my side and no POP has been forthcoming from them. I am owed R400 . This has been the most frustrating experience of my life. I have been very patient and been following up weekly but my patience has now run out.
JM
Juliet M's update27 Jan 2022, 18:21
Reviewer Update
The order number is ***. I'm still for the refund for the Priestley Gin and Tonic. We've been dealing with Marius and Kosi from Riversands. They keep saying the payment is done but nothing has come through on my side and no POP has been forthcoming from them. I am owed R400 . This has been the most frustrating experience of my life. I have been very patient and been following up weekly but my patience has now run out.