Poor service Makro do not buy a Gift Card from Makro

I received a Gift Card from Makro in December 2018. We have now tried three times to redeem the card. After numerous swipes back and forth between teller, supervisor and management at Makro Silverlakes we are still unable to redeem card. When you eventually get through on the contact number on the back of card the now fami**** response is we are offline come back later. The time and effort spend is not worth the R120 value. Complaining to Makro care email is a wasted exercise.

I recommend clients to not make use of the Gift card system any more as there is no after sales service and obviously no interest from Makro to respond to resolve this issue.