JN
JOICE N
1 reviews | Active since Jan 2026
24 Jan 2026, 11:53
Poor service is
issues and poor service customer service 😢 😞 😕 I bought a product on the 22nd of December 2025 and it was saying delivery date 27th of December 2025 and upto now its still not delivered 🙃 I have been following up every day with no luck. I was told that courier tried to deliver but they could get hold of me which was a lie as I didn't travel and they never reached out or come to the address and their courier company keeps lying and I dont know the name of thst courier they are using and they pathetic liers and *********** because I have been waiting for my parcel for 4 weeks now with no luck and this is not my first time buying from Markro they are usually quick but this time I dont know if the courier ***********...... I WANT MY parcel PLEASE
Helpful (0)
Replies (18)0
Replies (18)
Makro's replyOfficial
24 Jan 2026, 12:30Hi Joice,
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
Regards,
Makro social media team.
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
Regards,
Makro social media team.
Best regards,
Makro's reply24 Jan 2026, 12:30
Official
Hi Joice,
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
Regards,
Makro social media team.
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
Regards,
Makro social media team.
Best regards,
JN
JOICE N's updateReviewer Update
24 Jan 2026, 13:29The very same I have bee following up for decades?????
Yiu keep lying and I have following up with no luck
See below
Order Number : OD***Tracking ID : WUM-BKO30B
Yiu keep lying and I have following up with no luck
See below
Order Number : OD***Tracking ID : WUM-BKO30B
JN
JOICE N's update24 Jan 2026, 13:29
Reviewer Update
The very same I have bee following up for decades?????
Yiu keep lying and I have following up with no luck
See below
Order Number : OD***Tracking ID : WUM-BKO30B
Yiu keep lying and I have following up with no luck
See below
Order Number : OD***Tracking ID : WUM-BKO30B
Makro's replyOfficial
24 Jan 2026, 13:54Hi Joice,
We have advised on the previous review, that your order has been arranged for delivery on the 26/01/2026.
You can track your delivery with the Wumdrop courier by using the tracker number WUM-BKO30B.
Please click on the link to track your order.
Tracking Results | WumDrop Track Order Results
Regards,
Makro social media team.
We have advised on the previous review, that your order has been arranged for delivery on the 26/01/2026.
You can track your delivery with the Wumdrop courier by using the tracker number WUM-BKO30B.
Please click on the link to track your order.
Tracking Results | WumDrop Track Order Results
Regards,
Makro social media team.
Best regards,
Makro's reply24 Jan 2026, 13:54
Official
Hi Joice,
We have advised on the previous review, that your order has been arranged for delivery on the 26/01/2026.
You can track your delivery with the Wumdrop courier by using the tracker number WUM-BKO30B.
Please click on the link to track your order.
Tracking Results | WumDrop Track Order Results
Regards,
Makro social media team.
We have advised on the previous review, that your order has been arranged for delivery on the 26/01/2026.
You can track your delivery with the Wumdrop courier by using the tracker number WUM-BKO30B.
Please click on the link to track your order.
Tracking Results | WumDrop Track Order Results
Regards,
Makro social media team.
Best regards,
JN
JOICE N's updateReviewer Update
24 Jan 2026, 14:32Lies lies lies
JN
JOICE N's update24 Jan 2026, 14:32
Reviewer Update
Lies lies lies
JN
JOICE N's updateReviewer Update
24 Jan 2026, 14:33WumDrop does update anything abd they are liers just like your team i want my parcel period. Poor service delivery 😢 😞 😪 😕
JN
JOICE N's update24 Jan 2026, 14:33
Reviewer Update
WumDrop does update anything abd they are liers just like your team i want my parcel period. Poor service delivery 😢 😞 😪 😕
Makro's replyOfficial
26 Jan 2026, 13:54Hi Joice,
We apologize for the delay of your delivery.
We are following up regarding your delivery.
We will provide you with feedback.
Regards,
Makro social media team.
We apologize for the delay of your delivery.
We are following up regarding your delivery.
We will provide you with feedback.
Regards,
Makro social media team.
Best regards,
Makro's reply26 Jan 2026, 13:54
Official
Hi Joice,
We apologize for the delay of your delivery.
We are following up regarding your delivery.
We will provide you with feedback.
Regards,
Makro social media team.
We apologize for the delay of your delivery.
We are following up regarding your delivery.
We will provide you with feedback.
Regards,
Makro social media team.
Best regards,
JN
JOICE N's updateReviewer Update
26 Jan 2026, 19:10Still waiting
JN
JOICE N's update26 Jan 2026, 19:10
Reviewer Update
Still waiting
Makro's replyOfficial
27 Jan 2026, 13:37Hi Joice,
We have followed up with the courier regarding your case, and they have advised the following.
Please be assured that we are closely monitoring the situation and will keep you informed of any further developments.
Thank you for your patience and understanding as we work to resolve this matter.
We have followed up with the courier regarding your case, and they have advised the following.
Please be assured that we are closely monitoring the situation and will keep you informed of any further developments.
Thank you for your patience and understanding as we work to resolve this matter.
Best regards,
Makro's reply27 Jan 2026, 13:37
Official
Hi Joice,
We have followed up with the courier regarding your case, and they have advised the following.
Please be assured that we are closely monitoring the situation and will keep you informed of any further developments.
Thank you for your patience and understanding as we work to resolve this matter.
We have followed up with the courier regarding your case, and they have advised the following.
Please be assured that we are closely monitoring the situation and will keep you informed of any further developments.
Thank you for your patience and understanding as we work to resolve this matter.
Best regards,
JN
JOICE N's updateReviewer Update
28 Jan 2026, 19:43 I am requesting an immediate refund for this order. It has been two months since I purchased this item and your escalation process has failed to provide any results or a delivery date. I am no longer interested in receiving the parcel; I want my money back. Please confirm that the refund has been initiated.
JN
JOICE N's update28 Jan 2026, 19:43
Reviewer Update
I am requesting an immediate refund for this order. It has been two months since I purchased this item and your escalation process has failed to provide any results or a delivery date. I am no longer interested in receiving the parcel; I want my money back. Please confirm that the refund has been initiated.
Makro's replyOfficial
29 Jan 2026, 10:44Hi Joice,
We sincerely apologize for the inconvenience and the delay you have experienced.
We acknowledge that it has been two months since your purchase and that our escalation process has not provided the resolution you expected.
As requested, we will no longer pursue delivery of the parcel and will proceed with the refund.
We have escalated this matter to ensure that the refund is initiated, we regret the frustration this has caused and appreciate your patience.
Please be assured that resolving this issue is now our top priority.
Kind regards,
Makro Social Media
We sincerely apologize for the inconvenience and the delay you have experienced.
We acknowledge that it has been two months since your purchase and that our escalation process has not provided the resolution you expected.
As requested, we will no longer pursue delivery of the parcel and will proceed with the refund.
We have escalated this matter to ensure that the refund is initiated, we regret the frustration this has caused and appreciate your patience.
Please be assured that resolving this issue is now our top priority.
Kind regards,
Makro Social Media
Best regards,
Makro's reply29 Jan 2026, 10:44
Official
Hi Joice,
We sincerely apologize for the inconvenience and the delay you have experienced.
We acknowledge that it has been two months since your purchase and that our escalation process has not provided the resolution you expected.
As requested, we will no longer pursue delivery of the parcel and will proceed with the refund.
We have escalated this matter to ensure that the refund is initiated, we regret the frustration this has caused and appreciate your patience.
Please be assured that resolving this issue is now our top priority.
Kind regards,
Makro Social Media
We sincerely apologize for the inconvenience and the delay you have experienced.
We acknowledge that it has been two months since your purchase and that our escalation process has not provided the resolution you expected.
As requested, we will no longer pursue delivery of the parcel and will proceed with the refund.
We have escalated this matter to ensure that the refund is initiated, we regret the frustration this has caused and appreciate your patience.
Please be assured that resolving this issue is now our top priority.
Kind regards,
Makro Social Media
Best regards,
JN
JOICE N's updateReviewer Update
08 Feb 2026, 18:05am requesting an immediate refund for this order. It has been two months since I purchased this item and your escalation process has failed to provide any results or a delivery date. I am no longer interested in receiving the parcel; I want my money back. Please confirm that the refund has been initiated. Still waiting for my refund still nothing who do you blame now the courier now. Why do you have a pathetic poor service
JN
JOICE N's update08 Feb 2026, 18:05
Reviewer Update
am requesting an immediate refund for this order. It has been two months since I purchased this item and your escalation process has failed to provide any results or a delivery date. I am no longer interested in receiving the parcel; I want my money back. Please confirm that the refund has been initiated. Still waiting for my refund still nothing who do you blame now the courier now. Why do you have a pathetic poor service
JN
JOICE N's updateReviewer Update
08 Feb 2026, 18:05I want my monet back ???,,,
JN
JOICE N's update08 Feb 2026, 18:05
Reviewer Update
I want my monet back ???,,,
JN
JOICE N's updateReviewer Update
08 Feb 2026, 18:07No refund has been initiates I 2ant my money I am tired of following up please stop apologizing while you foung nothing I want my money back
JN
JOICE N's update08 Feb 2026, 18:07
Reviewer Update
No refund has been initiates I 2ant my money I am tired of following up please stop apologizing while you foung nothing I want my money back
JN
JOICE N's updateReviewer Update
08 Feb 2026, 18:07My patience has run out i want my refund
JN
JOICE N's update08 Feb 2026, 18:07
Reviewer Update
My patience has run out i want my refund
Makro's replyOfficial
12 Feb 2026, 09:00Hi Joice,
We're truly sorry to hear about your experience.
Please be advised that we have followed up again with our team to assist with the refund.
We will advise you as soon as we get feedback.
We're truly sorry to hear about your experience.
Please be advised that we have followed up again with our team to assist with the refund.
We will advise you as soon as we get feedback.
Best regards,
Makro's reply12 Feb 2026, 09:00
Official
Hi Joice,
We're truly sorry to hear about your experience.
Please be advised that we have followed up again with our team to assist with the refund.
We will advise you as soon as we get feedback.
We're truly sorry to hear about your experience.
Please be advised that we have followed up again with our team to assist with the refund.
We will advise you as soon as we get feedback.
Best regards,
JN
JOICE N's updateReviewer Update
13 Feb 2026, 17:24How long does the refund take do I have to wait for another year at first you couldn't deliver my parcel now you can't send my efund
JN
JOICE N's update13 Feb 2026, 17:24
Reviewer Update
How long does the refund take do I have to wait for another year at first you couldn't deliver my parcel now you can't send my efund
JN
JOICE N's updateReviewer Update
13 Feb 2026, 17:29I want my refund please
JN
JOICE N's update13 Feb 2026, 17:29
Reviewer Update
I want my refund please
Makro's replyOfficial
16 Feb 2026, 15:47Hi Joice,
The returns team is busy with your query.
We will provide you with feedback as soon as the refund has been processed.
We apologize for the delay.
Regards,
Makro social media team.
The returns team is busy with your query.
We will provide you with feedback as soon as the refund has been processed.
We apologize for the delay.
Regards,
Makro social media team.
Best regards,
Makro's reply16 Feb 2026, 15:47
Official
Hi Joice,
The returns team is busy with your query.
We will provide you with feedback as soon as the refund has been processed.
We apologize for the delay.
Regards,
Makro social media team.
The returns team is busy with your query.
We will provide you with feedback as soon as the refund has been processed.
We apologize for the delay.
Regards,
Makro social media team.
Best regards,