Poor service - I wouldn't use this business again!

this is a useless bunch of pelukas! I dont recommend them at all. 1. this problem goes back to June 2018. in sen**** me the ordres, they mnaged to send me items for another client. It was a problem they delivered parcels for the wrong client to me. it took a number of calls to get that little problme sorted out. 2. the item specs were not clear in the ad and I needed to return an item. That took about a month for them to collect. 3. the item needed to go backto the supplier for revew and admin. I was promised an answer with in a week or so.

4.I moved on with life thinking that the matter would be sorted. I realised that I hadnt been paid in October and queried the matter.

5. Makro sprang into action - they send a truck to collect the item form my house!

6. Eventually, I was informed on 30/11 that my refund had been approved. It would take 2 - 5 business days to reflect in my bank account. Well, its now 14/12 - that's about 10 business days and the money has not been deposited!

7. no response to my email to the general email address from 3 days ago, and today the call centre lady said she would escalate to the finance dept. I am not holding my breath.