Poor service from Staff

<p>Good Morning I was at your store recently and tried to purchase a 9kg Gas Refill and i was shifted from Pillar to Post. I was told at the gas depot to take pay at the teller and come collect the gas. I rolled my trolley with my empty and then proceeded to the garden section where i saw 9kg gas on display. I waited for 20min for someone to assist but there was no one there. I then proceeding to call the store from my phone to ask someone to guide me on the procedure to purchase a refill for my 9kg gas. The call center agent was absolutely useless. Eventually when i got to the till, i was told that i was supposed to get a ticket from the gas depot hand in my refill and then come to pay. I insisted to speak to the store manager and the ladies at the till proceeded to annoy me my bringing random supervisors to me. I know that nothing will be done. Makro Carnival store needs to realise that we know the service that Makro stores offer (e.g. Woodmead) and will judge them against that level of service. i left without my gas being filled. Useless.</p>