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Dikeledi M
1 reviews | Active since Jan 2026
27 Jan 2026, 11:49
Poor service from makro silverlakes
Makro silverlakes doesn't care about their customers, all they want is getting our sales and ignore us when we having a problem with their products
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Dikeledi M's updateReviewer Update
31 Jan 2026, 12:15I bought a skyworth TV on the 18 Nov, it stopped showing pictures after a 2 weeks of use, I logged a call on the 3rd January at Makro Silverlakes, they requested the serial number at the back of TV and picture of TV which they never email to skyworth and skyworth had to cancell my query, which on the 19th of January a lady from Makro called wanting to know why my query was canceled by skyworth , I had to explain and give her my ref number and she promise to keep me posted until today I never heard from her or anyone else from skyworth, im really disappointed about the service you giving your customer, the whole of 6 weeks my children are without TV and I payed R22 includes extended warantee
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Dikeledi M's update31 Jan 2026, 12:15
Reviewer Update
I bought a skyworth TV on the 18 Nov, it stopped showing pictures after a 2 weeks of use, I logged a call on the 3rd January at Makro Silverlakes, they requested the serial number at the back of TV and picture of TV which they never email to skyworth and skyworth had to cancell my query, which on the 19th of January a lady from Makro called wanting to know why my query was canceled by skyworth , I had to explain and give her my ref number and she promise to keep me posted until today I never heard from her or anyone else from skyworth, im really disappointed about the service you giving your customer, the whole of 6 weeks my children are without TV and I payed R22 includes extended warantee