Poor service from makro online

I ordered few items online on the 19th November . I have been waiting since and no one is saying anything. No communication or whatsoever. I have to call all the time and they keep on saying they are waiting for stock. I went to the store and they said they are expecting stock on monday and my order will be delivered this week and they only delivered 1 out of 4 item.Can i please get my order delivered soonest, cos honestly i do not like the service i am receiving here.