PW
Paul W
1 reviews | Active since Jul 2023
09 Nov 2024, 12:56
Poor service from Makro online
The wring microwave was returned on 6 November 2024. I have not received any communication from Makro online regarding my refund. I phoned their care line and they have no record of its return.
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Replies (2)PW
Paul W's updateReviewer Update
11 Nov 2024, 12:40Hi- the microwave (MAK***) was returned to Makro online on 6 November 2024. I have not received any communication from Makro online regarding my refund. I phoned Makro and was told refund pending and could take up to 14 days. ThIs is absurd as the company took my money immediately and took weeks to collect it. Asked for my refund be escalated.
PW
Paul W's update11 Nov 2024, 12:40
Reviewer Update
Hi- the microwave (MAK***) was returned to Makro online on 6 November 2024. I have not received any communication from Makro online regarding my refund. I phoned Makro and was told refund pending and could take up to 14 days. ThIs is absurd as the company took my money immediately and took weeks to collect it. Asked for my refund be escalated.
PW
Paul W's updateReviewer Update
15 Nov 2024, 14:24No feedback from you or refund regardless of the escalation declaration from you
PW
Paul W's update15 Nov 2024, 14:24
Reviewer Update
No feedback from you or refund regardless of the escalation declaration from you