AB
Alister B

1 reviews | Active since Nov 2015

03 Nov 2018, 13:38

Poor service from Makro Online

I have received shocking service from Makro Online - you do a disservice to all the hard working members of your staff in the branches. I ordered three items online, each arriving separately, and the last item was incorrect. I have now sent three emails to Makro (one per week) , and nobody has even bothered to contact me. This is the last time I will use Makro Online ....totally useless. ** the first email was sent on the 22nd October

0
Replies (2)
Makro
Makro's reply06 Nov 2018, 13:28
Official
 Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya 
AB
Alister B's update10 Nov 2018, 09:11
Reviewer Update
Another week has passed ....and still nobody has bothered to contact me.