LA
Lawrence A

1 reviews | Active since Mar 2009

19 Apr 2020, 15:08

POOR SERVICE FROM MAKRO GERMISTON

On Friday I revived a call in my office stating that i could purchase essential items as i am an essential service provider.On Sunday I when to Makro Germiston to purchase equipment,I was told that i require a CIPRO document I informed them that I am a Sole Proprietor I and followed the Government Gazette notice .I provided a Copy of Annexure "C" form 1 with my company stamp on it a certified copy of the following Documents, wiresmans licence ,registration from the department of labour that i am a registered Electrical contractor and a copy of my I D! Still not good enough!!!!!! Further more I had a copy of the Government Gazette No 43148 dated the 25th March 2020 Vol.657 that states that I am an essential service provider with all the requirements that i need. No were in the Government Gazette dose it state that i must produce a affidavit stating that i am an essential service operator. The STORE MANAGER ON DUTY IS TOTALLY ******** AN SHOULD NOT HOLD SUCH A POSITION IF HE DOSE NOT UNDERSTAND THE DIFFERENCE BETWEEN A Pty or a CC company who is registered with CIPRO and a sole proprietor who dose not have to be registered with CIPRO and can not get that document POOR SHOW

0
Replies (1)
Makro
Makro's reply19 Apr 2020, 15:24
Official
Good day, 

Trust you are well. 

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service. 

Please be advised that we are currently liaising with our Management team regarding your experience and will be sure to revert with feedback shortly. Kindly note that feedback will be provided within the next 24-48 hours. 

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day further.

Kind regards
Makro Hellopeter Team