KK
Kkk K
1 reviews | Active since Dec 2023
07 Mar 2024, 18:17
Poor service from Makro
I have logged a return on the 3 February 2023 as I received an item with missing parts. Every week I am calling Makro all they do is apologize and say they will contact me. Till now I do not know when I am going to receive a new item as no one from Makro has the decency to keep me updated. I was charged not like Makro said pay after.
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Kkk K's updateReviewer Update
11 Mar 2024, 10:22Every week when I call the staff just says sorry but nothing is being done no one is informing me yet they say I would be notified on the 29 February but today is the 11/03. Looks like I need to go to consumer services. Makro took payment quickly but months to sort out my return. Pathetic services even when you email they take weeks to reply.
KK
Kkk K's update11 Mar 2024, 10:22
Reviewer Update
Every week when I call the staff just says sorry but nothing is being done no one is informing me yet they say I would be notified on the 29 February but today is the 11/03. Looks like I need to go to consumer services. Makro took payment quickly but months to sort out my return. Pathetic services even when you email they take weeks to reply.