LR
Lee R
1 reviews | Active since Apr 2021
02 Nov 2021, 15:12
poor service from makro
Bought a computer monitor from Makro riversands and it arrived damaged as the monitor displays image with a purple tint on the left-hand side of the screen. Logged a return on 25/10/21 and only got a response today.
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Replies (2)LR
Lee R's updateReviewer Update
02 Nov 2021, 15:43 Good day Lee,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Hello Peter
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Hello Peter
LR
Lee R's update02 Nov 2021, 15:43
Reviewer Update
Good day Lee,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Hello Peter
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Hello Peter
LR
Lee R's updateReviewer Update
03 Nov 2021, 08:46 Good day Lee,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Regards
Mpho Moruthane
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
Email: mailto:***: http://www.makro.co.za
This is all I keep receiving. No updates regarding the status of the return
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Regards
Mpho Moruthane
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
Email: mailto:***: http://www.makro.co.za
This is all I keep receiving. No updates regarding the status of the return
LR
Lee R's update03 Nov 2021, 08:46
Reviewer Update
Good day Lee,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Regards
Mpho Moruthane
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
Email: mailto:***: http://www.makro.co.za
This is all I keep receiving. No updates regarding the status of the return
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Regards
Mpho Moruthane
Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
Email: mailto:***: http://www.makro.co.za
This is all I keep receiving. No updates regarding the status of the return