Poor service from Makro

<p>After purchasing a garden trimmer online on Monday 27 February 2017 from Makro and sending through the payment done. We went to fetch the trimmer on Saterday 4 March 2017 only to be told to send again through payment. After waiting for 2 hours and many promises from Makro that we will receive our trimmer while we wait only to get a call from Makro head office telling us how sorry they are but they will rectify their mistake and on Monday we can come and collect. Now a week passed and no response from Makro. After we called head office again on Thursday 9 March they told us their is some sort of mistake from Makro online and they will try to fix it</p> <p>How is this possible?????</p> <p>After paying for a product you are not allowed to take that product. </p> <p>That is pathetic</p> <p>I will sure be visiting my lawyer and take the police with me when I come and collect my trimmer as they have my product that I have paid for and the money is out of my account and I cannot use my product or at least get interest on my money</p>