GR
GP R
1 reviews | Active since Apr 2025
08 May 2025, 10:49
Poor service from hell!!!!
Not getting any assistance like i was hoping to but I’m being given runaround for just a mere refund for my hard earned money that i was happy to pay when purchasing their product.
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Makro's replyOfficial
12 May 2025, 09:47Hi GP,
We acknowledge receipt of your remarks and wish to express our sincere regret for any shortfall in service excellence. Please be assured that we are addressing your concerns with the utmost urgency and your feedback is being thoroughly evaluated.
As a corrective measure, we have initiated an expedited request with our returns team and finance department to ensure the swift processing of your return and a subsequent refund.
We are committed to preventing a recurrence of such an incident. We extend our deepest apologies for the inconvenience and distress this situation may have caused.
We value your patience and comprehension in this matter.
Best regards,
Makro Social Media Team
We acknowledge receipt of your remarks and wish to express our sincere regret for any shortfall in service excellence. Please be assured that we are addressing your concerns with the utmost urgency and your feedback is being thoroughly evaluated.
As a corrective measure, we have initiated an expedited request with our returns team and finance department to ensure the swift processing of your return and a subsequent refund.
We are committed to preventing a recurrence of such an incident. We extend our deepest apologies for the inconvenience and distress this situation may have caused.
We value your patience and comprehension in this matter.
Best regards,
Makro Social Media Team
Best regards,
Makro's reply12 May 2025, 09:47
Official
Hi GP,
We acknowledge receipt of your remarks and wish to express our sincere regret for any shortfall in service excellence. Please be assured that we are addressing your concerns with the utmost urgency and your feedback is being thoroughly evaluated.
As a corrective measure, we have initiated an expedited request with our returns team and finance department to ensure the swift processing of your return and a subsequent refund.
We are committed to preventing a recurrence of such an incident. We extend our deepest apologies for the inconvenience and distress this situation may have caused.
We value your patience and comprehension in this matter.
Best regards,
Makro Social Media Team
We acknowledge receipt of your remarks and wish to express our sincere regret for any shortfall in service excellence. Please be assured that we are addressing your concerns with the utmost urgency and your feedback is being thoroughly evaluated.
As a corrective measure, we have initiated an expedited request with our returns team and finance department to ensure the swift processing of your return and a subsequent refund.
We are committed to preventing a recurrence of such an incident. We extend our deepest apologies for the inconvenience and distress this situation may have caused.
We value your patience and comprehension in this matter.
Best regards,
Makro Social Media Team
Best regards,