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Nonkululeko O
1 reviews | Active since Nov 2015
03 Mar 2026, 20:59
Poor service experience with Makro
I bought a laptop for my son in January and due to its poor quality, the screen on the corner had visibility of ink on it. Mind you it had only been with us for 8 days. It was then returned and I have never received feedback for more than six weeks now. I have sent multiple emails and no one bothers to call with feedback. My child currently does not have a laptop to use at school, and tests are coming up. I am so disappointed with the service from Makro!
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Nonkululeko O's updateReviewer Update
05 Mar 2026, 12:44No one has bothered to call and acknowledge my complaint. The makro social media team think it’s sufficient to just type a reply and not ensure that the relevant people attend to the complaint. This is really sad!!
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Nonkululeko O's update05 Mar 2026, 12:44
Reviewer Update
No one has bothered to call and acknowledge my complaint. The makro social media team think it’s sufficient to just type a reply and not ensure that the relevant people attend to the complaint. This is really sad!!