Poor service delivery!

I placed an online order with Makro on 6th June 2024, but I have only received one part of the order so far. The other part was supposed to be delivered by 12 June 2024. Despite numerous calls to the call center and several emails, I still haven't received the complete order. Makro, please improve your service and prioritise customer support. In a competitive market with other online stores, customers expect reliable service and timely deliveries. I hope you can exceed expectations and deliver as promised.