Poor service by Makro computer department.

I would like to express my disappointment in Makro Edenvale, specifically the computer department. On Thursday 5 February 2026 I went to Makro to confirm stock on appliances and hardware. Everything I was interested was confirmed by the relevant staff as in stock. On Friday 6 February 2026 I send the sales team a message to get my items ready as I was on my way to do the purchase. On arrival my appliances was ready and I just had to fill in the details and pay. The Laptop by the computer department that I was interested in was out of stock and the sales team there wanted to sell me the demo model for the same price. They were very rude and didn't even offer to check other branches for stock. This type of behavior doesn't belong in retail and should be addressed.