MO
Marinda O
1 reviews | Active since Nov 2014
04 Feb 2020, 09:16
Poor service
We have bought a Hisense Fridge from Makro. We have had problems with this fridge since the beginning and all that Makro said is that Hisense must sort it out! They have send a technician but he just damaged the fridge even more! We have so far lost 3 sets of groceries!!!! Poor service!!!!!!
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Replies (1)
Makro's replyOfficial
06 Feb 2020, 13:52Good day Marinda,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Makro's reply06 Feb 2020, 13:52
Official
Good day Marinda,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team