WP
Willem P
1 reviews | Active since Jan 2019
21 Jan 2019, 13:20
Poor service at Makro
I ordered a washing machine online on the 7 January up to now i was not able to establish a delivery date When i call the standard answer is that it is ready for pick up and delivery There is no one to talk to with proper answers or know how to adress the problem
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Makro's replyOfficial
21 Jan 2019, 13:41Good Day Willem Thank you for your feedback. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders online and to find that it hasn’t gone the way it’s expected. We will have this matter looked into with the relevant parties at the store so that we can get to the bottom of this and to provide you with a resolution. Regards
Otsiele Boikanyo
Otsiele Boikanyo
Makro's reply21 Jan 2019, 13:41
Official
Good Day Willem Thank you for your feedback. I’m sorry you’ve encountered this type of service. This is certainly not what we want happening to any of our customers who have placed orders online and to find that it hasn’t gone the way it’s expected. We will have this matter looked into with the relevant parties at the store so that we can get to the bottom of this and to provide you with a resolution. Regards
Otsiele Boikanyo
Otsiele Boikanyo