KD
Kavita D
1 reviews | Active since Feb 2019
12 Oct 2024, 20:32
Poor service and quality
Poor service 2 online purchases made . One cancelled but delivered. Then return logged and courier collected no call before courier arrived . Other item shows as delivered never recieved item, logged 4 calls and every time closed but matter unresolved. Contant following up is very frustrating. Awaiting a refund.
Helpful (0)
Replies (4)0
Replies (4)KD
Kavita D's updateReviewer Update
19 Oct 2024, 08:56A whole week has passed and still not solution.
No reply to my mails. I need my refund.
No reply to my mails. I need my refund.
KD
Kavita D's update19 Oct 2024, 08:56
Reviewer Update
A whole week has passed and still not solution.
No reply to my mails. I need my refund.
No reply to my mails. I need my refund.
KD
Kavita D's updateReviewer Update
25 Oct 2024, 12:21Good day
Still not resolved.
Is there no Managers at makro?
Really 2 months
Every time a different staff call me I must give them a week . They the call me if I'm busy they keeping calling same time . I cannot be on 2 calls at once . NO contact numbers left so can returned call . When u call the call centre have to start whole process again
Clearly makro does not treat customers fairly..
Still not resolved.
Is there no Managers at makro?
Really 2 months
Every time a different staff call me I must give them a week . They the call me if I'm busy they keeping calling same time . I cannot be on 2 calls at once . NO contact numbers left so can returned call . When u call the call centre have to start whole process again
Clearly makro does not treat customers fairly..
KD
Kavita D's update25 Oct 2024, 12:21
Reviewer Update
Good day
Still not resolved.
Is there no Managers at makro?
Really 2 months
Every time a different staff call me I must give them a week . They the call me if I'm busy they keeping calling same time . I cannot be on 2 calls at once . NO contact numbers left so can returned call . When u call the call centre have to start whole process again
Clearly makro does not treat customers fairly..
Still not resolved.
Is there no Managers at makro?
Really 2 months
Every time a different staff call me I must give them a week . They the call me if I'm busy they keeping calling same time . I cannot be on 2 calls at once . NO contact numbers left so can returned call . When u call the call centre have to start whole process again
Clearly makro does not treat customers fairly..
KD
Kavita D's updateReviewer Update
26 Oct 2024, 09:24Still no response 😕
KD
Kavita D's update26 Oct 2024, 09:24
Reviewer Update
Still no response 😕
KD
Kavita D's updateReviewer Update
28 Oct 2024, 11:03Still no response yet
KD
Kavita D's update28 Oct 2024, 11:03
Reviewer Update
Still no response yet