Poor service and lies

If HelloPeter could add 0 stars I would give Makro online service one. I made a online purchase for two items on 1 August, where I chose Montague Garden store. The ETA for the delivery was on 6th August. When I called on the 5th I was told that the order is not ready because they still have to get 1 item. On the 6th I called again and I was told that everything is in order. They just have to collect the item for delivery. I received an mail on the 7th to say that there was a system error with my order and it was escalated to Cape Gate branch. I was told from the 7th that they suddenly don't have stock. Now I'm dealing with Cape Gate but I made a purchase from Montague Gardens. I am still waiting on feedback from Makro. They really have poor service.