NE
Nicholas E
1 reviews | Active since Jan 2015
25 Apr 2022, 18:30
Poor Service
We ordered a bench on the 2nd April (almost a month ago). It was paid for in-store but we requested it to be delivered. We have contacted Makro on their landline and on Twitter and we still have not had the bench delivered. We cannot get any answers out of them. I am starting to think it is never going to arrive. Very poor service
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Nicholas E's updateReviewer Update
03 May 2022, 17:59Just an update: we have heard nothing from Makro since I sent all the details that they requested on the 28th April. It is now over a month since we paid for the bench in-store. This will be considered the final warning and we will be approaching the consumer ombudsman tomorrow morning. Very poor service. If they had a zero-star option I would lower the rating. Haven't experienced such poor service or service delivery from a retailer in a very long time. This will definitely be our last Makro order. There are plenty options in this day and age. Choose wisely
NE
Nicholas E's update03 May 2022, 17:59
Reviewer Update
Just an update: we have heard nothing from Makro since I sent all the details that they requested on the 28th April. It is now over a month since we paid for the bench in-store. This will be considered the final warning and we will be approaching the consumer ombudsman tomorrow morning. Very poor service. If they had a zero-star option I would lower the rating. Haven't experienced such poor service or service delivery from a retailer in a very long time. This will definitely be our last Makro order. There are plenty options in this day and age. Choose wisely