POOR SERVICE

Poor service.

I placed an order online on the 28th November.

My order was divided into two as i was informed the items were distributed from 2 different places. I was informed the order was going to be delivered in 4 days.

The 1st order was delivered on the 05th December. I have been calling Makro almost everyday to follow up on my order. I was informed the order is stuck at Wood mead store.

The incompetency of stuff members who keep on giving different versions of the story is just a disgrace.

When i called in on the 9th December to make arrangements for collection i was informed the order was given to the courier company for delivery. I was told to expect my order in 2 days .

To my greatest surprise when i tracked my order online this morning ,the status hasn't changed. I called the store again. I was informed the order is at the store waiting for couriers.

I know Take a lot would have done better in this regard.