MS
Mmapitso S

1 reviews | Active since Aug 2019

04 Sept 2022, 10:09

Poor service

My order was made on the 23rd of August and today its the 4th of September and I find myself having to write this review after several calls and emails with little to no respond says a lot about your *********** departments and poor customer service. My order was delivered with items missing due to out of stock and as promised for a refund days have passed with neither communication nor refund. Please sort this as it's irritating.

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Replies (1)
MS
Mmapitso S's update07 Sept 2022, 13:15
Reviewer Update
It's quiet disappointing to expect makro to rectify the error what happened to my delivery that was supposed to have been delivered yesterday as per the sms or should I say purchases that were made on the 23rd of last month.
Thato from makro social media account I had hope that you would resolve this and deliver on your promise and Thandi from customer care (manager) what happened to that phone or feedback you promised.