Poor service

Anyone thinking of making an online purchase from makro online don't, take it from me don't Makro online is a ****, they **** people's moneys and even when you call they are never available, they don't respond to emails and on their social media platforms. I made an order on the 6th of December it was split into 3 deliveries for the 10th, 11th and 18th December, on the 10th no delivery was made, it arrived on the 11th afternoon with an item missing, and the delivery for the meant for the 11th? Still nothing on that one not even a mere communication