poor service

I had phoned Makro Springfield for the ipad retina 10\ that was on special for R3499 on 17april2015.They said they had it in stock. When I went to the store they said all sold out but they took my details and said they will call me. I phoned on Saturday 18th and the guy took my details and said he will check the stocks and call me back. He didn't. I phoned on Monday and spoke to Kindren.He also said he will check stocks and call me back.Today is Wednesday the 22 april and still not one of those 3 people has called me back.I would not expect this service from Makro! I had wanted two of these and these people cant tell me if they have the stock or not!! "