NM
Nonhlanhla M
1 reviews | Active since Dec 2010
15 Jun 2025, 13:47
Poor service
I placed an order for baby formula 3 tins on May 4 and received 2 tins. I ordered paying Payflex and when I enquired I was told they were out of stock and they said they will process a refund. I made the first enquiry on the 5th of May.
Been calling online and Makro Springfield, they are both sending me from pillar to post. I still need to pay R300 last instalment on my Payflex for goods I did not receive.
I’m tired of calling, sending WhatsApp and emails, they give me a reference since then till today.
Can I get a refund or get something for that amount R300???
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Replies (5)0
Replies (5)NM
Nonhlanhla M's updateReviewer Update
16 Jun 2025, 11:48Hi
I’m not sure I follow, I haven’t been to the store I’ve only been calling and sending emails but no luck. I’m still waiting for someone to assist me with the refund to Payflex, i haven’t gone to the store…
I’m not sure I follow, I haven’t been to the store I’ve only been calling and sending emails but no luck. I’m still waiting for someone to assist me with the refund to Payflex, i haven’t gone to the store…
NM
Nonhlanhla M's update16 Jun 2025, 11:48
Reviewer Update
Hi
I’m not sure I follow, I haven’t been to the store I’ve only been calling and sending emails but no luck. I’m still waiting for someone to assist me with the refund to Payflex, i haven’t gone to the store…
I’m not sure I follow, I haven’t been to the store I’ve only been calling and sending emails but no luck. I’m still waiting for someone to assist me with the refund to Payflex, i haven’t gone to the store…
NM
Nonhlanhla M's updateReviewer Update
16 Jun 2025, 11:49When did I go to the store 😳
NM
Nonhlanhla M's update16 Jun 2025, 11:49
Reviewer Update
When did I go to the store 😳
NM
Nonhlanhla M's updateReviewer Update
26 Jun 2025, 00:02Hello again just to let you know I deleted the Makro app, never buying from you guys again, not that you care anyways just paid R300 for goods I did not receive, still waiting for the refund for 2 months I’m ****ed
NM
Nonhlanhla M's update26 Jun 2025, 00:02
Reviewer Update
Hello again just to let you know I deleted the Makro app, never buying from you guys again, not that you care anyways just paid R300 for goods I did not receive, still waiting for the refund for 2 months I’m ****ed
NM
Nonhlanhla M's updateReviewer Update
28 Jul 2025, 11:55Hi there please note I paid Payflex in full cos I didn’t get that refund too late now
NM
Nonhlanhla M's update28 Jul 2025, 11:55
Reviewer Update
Hi there please note I paid Payflex in full cos I didn’t get that refund too late now
NM
Nonhlanhla M's updateReviewer Update
27 Aug 2025, 07:35Hi there from July no feedback on the refund to my Payflex account, please advise
NM
Nonhlanhla M's update27 Aug 2025, 07:35
Reviewer Update
Hi there from July no feedback on the refund to my Payflex account, please advise