GJ
Grant J

1 reviews | Active since Jun 2011

20 Sept 2024, 10:00

Poor Service

POOR SERVICE from Online Purchase: I ordered a Number Plate Frame with a HD Reverse Camera. I was supp**** the incorrect product and returned it requesting the correct product to be sent to me or a Full Refund. Makro Online refunded me the purchase price (R699) of the product but not the Courier Fee of R237.42. I have requested a refund on this but have not had any response to the multiple requests. The Product continues to be offered online but I suspect that Seller doesn't actually have stock available.

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Replies (1)
GJ
Grant J's update03 Oct 2024, 12:44
Reviewer Update
Thank You for refunding me in full, it's a pity that I had to publish my complaint on HELLO PETER to get this done though. I have since made another Purchase with MAKRO online and am happy to say that it was completed successfully.