AM
Angela M

1 reviews | Active since Mar 2016

19 May 2020, 17:20

Poor service

Thank you I have received it. Show quoted text Show quoted text Show quoted text Thanks so much will do

Regards Angela Show quoted text Kindly confirm payment has been made

Regards Angela Show quoted text Thanks so much for your assistance.

I'm interested in a 600mm built in stove as well

I would appreciate it if you can forward me some prices please Electric black / silver

Regards Angela *** ***

On Tue, 12 May 2020 12:13 Tracy Kritzinger, <***> wrote: Show quoted text I'm still struggling to make purchases on line

On Tue, 12 May 2020 12:13 Tracy Kritzinger, <***> wrote: Show quoted text Good Day Tracy

Hope to get a feedback from you and Mark today.

An immediate payment was made on the 12th May 2020.

After fruitless telephonic conversations, spending about R200 worth of airtime, listening to long voice recordings, I was not served.

I really regret it doing business with you but will indeed inform friends and family to think twice before engaging with Makro, P. E. BRANCH.

This is the most horrible I ever experienced buying online from Makro

Angela Malgas *** ***

Show quoted text Hi Mark

Thanks so much, I will revert back to you.

Regards Angela Show quoted text I'm very disappointed as you failed me again, by promising delivery today, only to see you are not trustworthy.

How can I do business with you if customers do not matter and being treated so poorly by you.

Angela Show quoted text

0
Replies (1)
Makro
Makro's reply19 May 2020, 18:09
Official
Good day Angela,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team