Poor service

<p>I visited Makro, Springfield on 10 May and purchased 3x20l plascon wall and all paint. Received good service from paint department staff.</p> <p>On 17 May, I needed an additional matching colour of the paint and visited Makro to purchase it.</p> <p>I was advised that they do not have stock of the base paint but it was expected.</p> <p>I telephoned on Wednesday and was advised that they still did not have stock. I requested and spoke to the person in charge of the department, Sifiso. He advised that the paint was expected on Friday and he will follow up and call me.</p> <p>Around midday on Friday, I called and spoke to Sifiso. He mentioned, he will check if the stock has arrived and call.</p> <p>I received no response and called and spoke to the person in charge, Sipho, who apologised and advised he will speak to Vernon (the buyer) and advise.</p> <p>Vernon called and advised that there is no stock and it was expected.</p> <p>At time of leaving the office at 4,30pm on Friday afternoon, I have still had not received any response and the painters were coming in early on Sa****ay morning.</p> <p>Whilst driving home, I received 3”missed calls” from Makro on my cellphone.</p> <p> </p> <p> </p> <p>Can one depend on Makro????</p> <p>NO Stock,</p> <p>Do not provide feedback.</p> <p>Simply a “don’t care attitude”</p> <p> </p> <p>Incidentally, a couple of months ago I did experience NO STOCK at Makro but for a different product.</p> <p> </p> <p>Makro-I will purchase the paint elsewhere and will only use you AS A LAST RESORT in future.</p> <p> </p>