RR
RS R
1 reviews | Active since Jul 2019
24 Jan 2020, 16:43
Poor service.
It has been just over a month and I have not received some of my orders from Makro, which I had ordered over the December holiday. They had promised to deliver the goods before Christmas. I have not received four of the items that I had ordered. The orders came in dribs and drabs and when I wanted to return my washing machine they had advised me to read the manual. I'm very disappointed with their service's I don't think I would ever purchase anything online ever again. And to this very day I have not received my items and I have not received a refund.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
30 Jan 2020, 08:55Good day RS,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Could we request that you provide us with your order number. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
Looking forward to assisting you further.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Could we request that you provide us with your order number. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
Looking forward to assisting you further.
Kind Regards,
Makro Hellopeter Team
Makro's reply30 Jan 2020, 08:55
Official
Good day RS,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Could we request that you provide us with your order number. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
Looking forward to assisting you further.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Could we request that you provide us with your order number. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
Looking forward to assisting you further.
Kind Regards,
Makro Hellopeter Team