Poor Service

I am extremely disappointed in the poor service I received.

I placed my order on the 17th of November. I was phoned and told that the one item was low on stock and that they will ensure it gets delivered by the 9th of December.

When I phoned and complained today, 11th of December, I get told that the money for the items was paid back into my account (I wasn’t even made aware of it) and that the rest of my order is at the Springfield store, even though I have been communicating with Amamzimtoti.

I place the order for my Company, and need to pay the money back to the company and show proof of purchase for the order, yet to be received before I go on leave on the 15th. If not it gets deducted off my salary. If I haven’t received my order and invoice by the 14th before I go on leave I will place my complaint on social media and Hello Peter! Its ridicules. I will NEVER again order from Makro online!