GM
GJ M
1 reviews | Active since Sept 2015
01 Dec 2017, 10:33
Poor service
I placed an order on 23 November 2017 and I have not yet received the order. My emails to online.support ********** aren't answered and calls to the call centre are either disconnected or not answered. The order is for our year-end function taking place tomorrow and I need confirmation that the order will be delivered today.
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Replies (2)0
Replies (2)
Makro's replyOfficial
02 Dec 2017, 12:29Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Best regards,
Makro's reply02 Dec 2017, 12:29
Official
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Best regards,
Makro's replyOfficial
08 Dec 2017, 13:34Thank you for your patience thus far. We understand that you have received communication from our Customer Care centre regarding this issue.
We hope the above is in order.
Regards
Zanele Zwane
Best regards,
Makro's reply08 Dec 2017, 13:34
Official
Thank you for your patience thus far. We understand that you have received communication from our Customer Care centre regarding this issue.
We hope the above is in order.
Regards
Zanele Zwane
Best regards,