NC
Natasha C

1 reviews | Active since Aug 2018

02 Aug 2018, 14:29

Poor response on Hello Peter

My husband and I have been struggling with a broken fridge for 3 weeks now (bought it in feb for R12000). I followed up on his hello peter review and I can see he got some automated review by Mbali Makhanya..... Same goes for most of the other complaints on Makro. In fact I can see that makro does not even respond to any of their complaints. Lost all hope... :-( I guess I should have read the reviews before buying a very expensive fridge from Makro online. VERY POOR SERVICE!

Can ANYONE actually help??????????????

PS: I cant wait to get my automated response from "Mbali Makhanya"

0
Replies (2)
Makro
Makro's reply08 Aug 2018, 07:44
Official

I understand the online people has been incontact with you and they are busy with resolving your issue.

Regards

Mbali Makhanya

Best regards,

Makro
Makro's reply19 Oct 2018, 10:09
Official

Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,