Poor Quality Product and Return Service - Lifespace Projects via Makro

I recently purchased an offset barrel smoker from Lifespace Projects via the Makro Marketplace. The product was of very poor quality, with design flaws like gaping holes and leaking welded joints in the food compartment. These defects made the smoker unusable and unsafe.

I returned the item over a week ago, but I've received no refund or confirmation of my return. This lack of communication and delay in refund processing is disappointing and concerning.

I urge potential buyers to be cautious. The quality of products from Lifespace Projects needs serious review, as multiple customers, including myself, have experienced similar issues. I hope Makro and Lifespace Projects will address these issues promptly.