FS
Faranaaz S
1 reviews | Active since Apr 2009
10 Jan 2023, 17:17
Poor quality of service and product
I placed an order online and I sent a mail immediately after delivery as the item was damaged and needs to be replaced. But they don't answer their customer care line and I called 4 times and each time holding on for 10minutes. No one answers and no one replies to your mails. How can they send damage products and expect the customer to be happy with it. It's not exactly cheap to just take it as bad service or so This is unacceptable that we have to just deal with this level of service
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Faranaaz S's updateReviewer Update
13 Jan 2023, 11:51Hi, thanks for your reply but as suspected nothing would be done and nothing has been done. Still yet no one has contacted me not from your intervention or my numerous emails sent. So as far as I'm seeing, is that makro just doesn't really care about customer service.
FS
Faranaaz S's update13 Jan 2023, 11:51
Reviewer Update
Hi, thanks for your reply but as suspected nothing would be done and nothing has been done. Still yet no one has contacted me not from your intervention or my numerous emails sent. So as far as I'm seeing, is that makro just doesn't really care about customer service.