Poor quality from Ryobi and poor service from Makro

<p>I bought a Ryobi petrol lawnmower from Makro Alberton on 24th November for my home use. By 15th December ( 3 WEEKS ) it was already not working. I returned it to Makro Alberton and requested a refund. I even selected another lawnmower to buy , and would have been happy with a simple refund, since I was not satisfied with the product, which was not working anyway. Surprise, surprise, Makro manager Anthony Smith and Ryobi Rep. made excuse after excuse why the machine did not work. After trying for 45minutes, the Ryobi rep managed to start the machine, but it still was not running correctly. They both made more excuses and refused to refund my money. Even the Makro manager battled to start the machine, but still insisted it was fine. Very poor service from Makro on a very low quality product, and not what I expect from Makro, as a long time loyal customer, which Makro can easily check because of their card system!</p>