RN
Reabetswe N
1 reviews | Active since Jul 2014
01 Jul 2025, 13:38
Poor por service from Marko
I'm at a loss for words; I ordered a gas heater, Makro delivered the incorrect heater, and they repaid me after I complained and waited for their refund process. I then ordered the same heater from them in the hopes that they would deliver the correct one. It has been a week and I am still waiting for the heater; it was supposed to be delivered on June 28, 2025, and I have yet to receive an update. I called their call center and all I got was that the issue had been escalated, but there is still no heater or communication.
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Reabetswe N's updateReviewer Update
03 Jul 2025, 01:01Hi,
All I'm hearing is "the matter has been escalated" but no communication, or ETA of the heater i bought, while we are going through the cold weather. I need an ETA.
All I'm hearing is "the matter has been escalated" but no communication, or ETA of the heater i bought, while we are going through the cold weather. I need an ETA.
RN
Reabetswe N's update03 Jul 2025, 01:01
Reviewer Update
Hi,
All I'm hearing is "the matter has been escalated" but no communication, or ETA of the heater i bought, while we are going through the cold weather. I need an ETA.
All I'm hearing is "the matter has been escalated" but no communication, or ETA of the heater i bought, while we are going through the cold weather. I need an ETA.