poor poor service from makro

below is last attempt to resolve the laptop issue i have with makro(strubens vallry) regarding a **** laptop the sold me in August 2017. if i don't get any resolution before close of business day today kindly return my money

---------- Forwarded message ---------- From: "Lihle Tumahole" ********** Date: Feb 20, 2018 10:38 Subject: RE: Fwd: Quote RN ********** 9_CE ********** RN ********** 9 To: "Naresh Bachoo" ********** Cc:

Good day

This will be the last time I follow up regarding my query

I am sick and tired with this matter now and if I don't get a resolution before close of business day today, as of tomorrow I will be coming to store to discuss the refund and you guys can keep the device cause I don't need what's happening anymore,

I work in customer service environment as well and if matter has drag for so long and only take a few calls for the matter to be resolved but this delay tactic that you are playing I've had enough of it

I have given you guys enough time but now am tired, I will be posting the copy of this mail to hello peter too cause am really tired

Regards