Poor poor service
<p>We received an advertising booklet, seeing the tablet deals they have and the requirements.</p> <p>On 12 Nov I went to the bank to get the 3 months bank statements they require, standing in the line for an hour.</p> <p>We got to Makro Carnival City at 11:00. I told them that I an there for the R89 2 for 1 7" tablet deal. I filled in the application form just to hear that the System is not working.</p> <p>But they will phone me.</p> <p>On 13 Nov at 09:40 I phoned Makro at Carnival City who advised me the system is still not working. I requested to speak to someone.</p> <p>Eventually I got to speak to Beckham who advised me that the system still not working but there is ways and means around it and he will phone me within the next 30 min to tell me if I was approved or not.</p> <p>He also advised that they are out of stock. It is now 13:48 and still nothing regarding my application. Beckam also advised me that they dont know at 9:40 if the system is working or not as they have not used it for that day?</p> <p>What about pending applications from the previous day, when will they be attended to?</p> <p>Now, why advertise the special if for 1 you dont have a system to assist the customers for 2 days. And 2 why advertise if there us no stock. </p> <p>I really think it is pathetic. Who is lying? </p> <p>Oh and then after telling the ladies I work in pta and only have weekends to do my stuff, they said why dont I just go to Makro in pta? Really? Showing clients away? </p> <p>I want that contract and I insist on professional and efficidnt service. As soon as possible!</p>
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received at our Carnival store.
I believe the store has been in contact with you and you will collect the item on Sunday.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Best regards,
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received at our Carnival store.
I believe the store has been in contact with you and you will collect the item on Sunday.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Best regards,
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received at our Carnival store.
I believe the store has been in contact with you and you will collect the item on Sunday.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Best regards,
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received at our Carnival store.
I believe the store has been in contact with you and you will collect the item on Sunday.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Best regards,
