POOR POOR POOR Service from Makro

In March 2024, I purchased a new washing machine from Makro. Unfortunately, this machine's motor has required repairs three times to date. Despite multiple requests for a replacement, I have been informed that a new machine cannot be provided. The machine has now broken down for the fourth time.

Given that the washing machine is still under a two-year warranty and was purchased brand new, I find it unacceptable to continue repairing it. I am not receiving satisfactory service from Makro regarding this issue.