Poor Poor electronic items , return policy and service

Bought a brand new Hisense 32" TV in March 2021. Stopped working beginning May 2021. Took it in to be told 10 days for assessment before I would get feedback. No feedback in 14 days. Called in to be told its another 21 days to wait to be repaired. Poorest of Poor service. Makro have a serious quality problem as well as a very disappointing return policy. The day I took my TV in the queue was out the door. One poor bloke was bringing in his TV for the third time. I will not purchase another electronic item from Makro.