Poor online support service.
I've been struggling to get assistance from Makro's online support team for weeks!! Every time I call I get transferred from pillar to post only to be placed on hold for 20 minutes at a time.
Work on your customer service guys!!!
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
05 Jul 2018, 07:19Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Makro's reply05 Jul 2018, 07:19
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
's updateReviewer Update
17 Jul 2018, 10:3512 days later, still no assistance.
's update17 Jul 2018, 10:35
Reviewer Update
12 days later, still no assistance.